CURRICULUM VITAE | EFERNANDO VIRTUAL SOLUTIONS

Emilyn Fernando

Technologically savvy and goal oriented administrative assistant with excellent customer service skills. Job motivated working towards the organization success. Skilled in prioritizing and completing tasks in a timely manner independently. Proven extensive experience with Microsoft Office, Quick books, and Email Management with phone calls.

Professional Info

Knowledge in MS office and CRM Software
Market Researcher
Trancription
Data Entry
Appointment Setting and Calendar Management
Email and Project Management
Forms and Title Management
Social Media Management and Marketing
Social Media Accounts Creation and Optimization
Social Media Content Planning and Creation
Scheduling and Posting Social Media Content
Organic Social Media Marketing
Simple Website Creation, Optimization and Management
Online Writing and Marketing
SEO Basics and Setup
SEO On-Page Optimization
Lead Generation
Basic Facebook Ads
YouTube Optimization
Basic Email Marketing

Work Experience

CLIENT ACQUISITION EXECUTIVE

Flying Colours Business Set up Services March 2017- May 2018

Using variety of software packages to produce correspondence and documents and to maintain presentations, records,spreadsheets and databases
Using content management systems to maintain and update websites and internal databases
Managing and maintaining budgets, as well as invoicing
Liaising with staff in other departments and with external contacts;
Maintain follow ups with clients and prospective using email and phone calls

SERVICE LOUNGE ATTENDANT

Emirates Flight Catering

Nov 2016- Nov 2017

Handle queries of public and passengers inside the airport
Complies with corporate and departmental policies, health and safety procedures

Receptionist

Amaria Wedding Party July 2013- July 2015

General reception duties including answering and fielding telephone calls; circulating post; looking after visitors on arrival
Assisting with events planning, mail shots and follow up inquiries
Assisting with preparation for events, including arranging rooms for meetings and reception

Education

ABE INTERNATIONAL BUSINESS COLLEGE

Bachelor of Science in Hotel Management

2008-2010